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Issue 5

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Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
24 May 2011

RECRUITMENT SOLUTIONS: How Sharp Focus On A Systematic Recruitment Process Pays Huge Dividends

The Corban Group | www.corbangroup.com

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Tim’s company was experiencing pain. Not the kind of pain that hurts so much as it just causes discomfort. Over the last five years, his company’s business had exploded over 400 percent and was now dealing with the growing pains that inevitably come with success.

As the premier provider of same day scheduled courier delivery services in the country, Tim’s company had grown to include operations in 18 states and the District of Columbia. As one of the largest privately held courier companies in the United States, managing human resources, and more specifically recruitment, had become the growing pain that was consuming Tim and his time.

The problem
Tim’s HR problems often reminded him of being a kid at the beach on summer vacation. He and his brother would spend hours building the perfect sandcastle. Taking care to build the towers straight and solid, they would complete their masterpiece by digging a moat around the entire structure to protect against the onslaught of crashing waves. Tim loved the water, but he instinctively knew that if you turned your back on it, it could wipe you out.
That’s how Tim felt now. His company spent many long hours recruiting the best personnel they could find only to watch their efforts get washed away by the tides of terminations and resignations of new hires that weren’t strong enough to withstand the crashing waves. It was time to build their sandcastle in a better spot.
The company decided to hire The Corban Group, the nation’s premiere firm specializing in human resource and recruiting solutions, to perform a recruitment audit. That key decision had dramatic impact on Tim’s company.
Upon completion of Corban’s recruitment audit, it became clear that, due to the company’s significant growth over the last five years, additional HR staff would be required to effectively manage the needs of the organization. However, Tim knew that simply building a larger sandcastle in the same location on the beach wasn’t the solution.
Instead of hiring additional staff to manage recruitment, Tim and his company decided to outsource recruitment to the specialists – The Corban Group.

Dramatic impact
In 2005, before engaging the services of Corban, Tim’s company struggled with turnover and was being inundated with requisitions it could not fill. The decision to outsource their recruitment to Corban resulted in the ability to meet the companies hiring needs while dramatically improving their quality of hire. The quality of hire was quantified by a 10% decrease in turnover in 2006.   
With The Corban Group on board, Tim realized immediately that his own human resources department now had the time required to balance critical areas such as; retention, new hire orientation, benefits, employee compensation and employee relations. His HR department had been too bogged down to perform their function effectively.
Corban enabled the company’s human resources department to operate more effectively which dramatically reduced costs associated with turnover and improved productivity. By hiring quality talent that hit the ground running and improved with tenure, the experts at The Corban Group added unique value to Tim’s company and a positive edge on their competition.

How they did it
On reflection, Tim was reminded of the days spent deep-sea fishing with his father. He learned early on that anyone could cast a wide net behind the boat and come up with something. But it took skill and expertise to determine what you were fishing for, then strategically bait and place your hook in the right place to achieve results.
It pays huge dividends when you take time and sharply focus on sourcing and screening quality people through a systematic recruitment process. Like an expert fishing guide, The Corban Group brought their knowledge and experience to Tim’s company and produced impressive results.
Corban’s screening and systematic recruitment process management increased the quality of new hires and the overall productivity for Tim’s organization. The time now invested by his HR department in strategic employee relations has had a tangible impact on the company’s productivity.
The Corban Group’s focus placed on systematic recruitment processes has freed Tim and his staff to do what they do best and has produced exceptional results that can easily be shared and replicated by your company.

Founded in 1997, The Corban Group has evolved from a firm specializing in the recruitment of mid-level management to a company providing lasting value. The evolution of Corban began with a desire to be an ongoing partner and resource for clients beyond a handful of placements a year. Their relationships now extend far beyond the traditional placement and fee arrangement into a passion to provide recruitment best practices and resources for small to mid-sized companies. Corban’s adaptation to market demands has provided clients with the ability to select and retain talent while benefiting from the scale, resources and expertise offered by recruitment process outsourcing.
Contact The Corban Group at www.thecorbangroup.com or 1-866-4Corban [1-866-426-7226].


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