Next-Generation Web-Hosted Incentives

Overview
Online-Rewards is the company behind the next-generation of web-hosted incentive and loyalty marketing program solutions. Online Rewards has teamed with online companies including Amazon.com and Hotels.com in order to deliver a limitless array of reward choices to support employee incentive and loyalty marketing programs.

By integrating its software with these national fulfillment houses, Online Rewards provides companies with an enormous selection of highly desirable rewards. Online Rewards builds custom catalogs for each client with combinations of electronics and home merchandise, the most current entertainment, CD, DVD, books, and magazines available, hotel and travel adventures and retail gift cards.

Online Rewards builds and maintains customized, web-based incentive programs that are easily interfaced with HR management tools that allow users to track orders from the desktop to doorstep. Amazon.com is widely regarded as a world-leader in merchandise fulfillment, offering extensive customer support and consistently reporting widespread customer satisfaction. Hotels.com allows users to make travel plans in real time, offering guaranteed itineraries and pre-paid reservations.
     
By teaming up with these industry leaders, Online Rewards offers companies a wide range of program possibilities, including service & anniversary awards and education & training programs. In turn, companies can now offer their employees sought-after entertainment, merchandise and travel awards.

Technology
The Online-Rewards application platform empowers clients with the creative and technical tools to create, manage and maintain programs that meet their specific needs. The days of cookie-cutter, template driven, catalog based programs are over. The future is defined by creative program solutions that support, scalability, performance measurement, reliability and program flexibility.

The Online-Rewards application platform is supported by a server cluster with built-in redundancy and data security. Servers are continuously added to the cluster to support growing user traffic and provide ever–greater, speed, reliability and security. Servers are located in a secure facility in Cincinnati, OH. 128-bit SSL security is available for programs that have specific security concerns.

Because the Online-Rewards platform is built using open standards, Online-Rewards is able to seamlessly integrate with virtually any existing accounting, CRM or other business management software packages to enhance the real-time action/reward capabilities of a client's program. Web services (such as SOAP) and streaming data feeds are supported.

Services
Online-Rewards provides clients with a range of services relating to design, communicating, implementing and managing incentive and loyalty marketing programs. Specific areas include:

Program Development:
• Conceptual design
• Requirements analysis and technical documentation
• Technical implementation
• Graphic design and layout
• Data import and export procedures
• Integration with client systems
• Hosting and maintenance
• Security

Program Communications and Support:
• Rich content email blasts
• Print and communications logistics
• Pre-loading user data
• Program Support
• Support methodology
• Client support
• Technical support
• Redemption support
• General help/ problem solving issues

Catalog Development and Redemption Services:
• Custom catalog development
• Order processing
• Fulfillment and tracking
• Billing
• Payroll/ Tax Reporting Methodologies

Program Analysis
• Real time program reports
• Download analytical
• Program overview
• Feedback forms

About
Founded in 2002, Online Rewards provides incentive and loyalty marketing program services for US and International clients. For more information, contact michael.levy@online-rewards.com. Tel: 1.888.826.0783.